News Archive

Love them or hate them, satisfaction surveys are a visible way for a service provider to communicate to customers that they are trying to improve. Done right and the information you get can be invaluable. Done wrong and they can eat away at precious resources and/or alienate the very customers you were trying to win-over.…

Congratulations to Tom Rankin who won the 2008 itSMF Australia Student of the Year award, and to David Tuckwell who was one of the other two students that was nominated for the award this year! Both Tom and David completed their Managers Certificate training with ProActive Services. Tom Rankin attended the itSMF Awards Night and accepted his award in front of an audience of over 400 people.…

Now that the silly season is well and truly over, wed like to give you an update on what weve been up to since our last newsletter way back in November. Please find below a link to our latest (mini) newsletter!…

Skills Framework for the Information Age (SFIAplus): Now offered in Australasia by ProActive!…

Announcing CobiT: ProActive's newest course offering!…