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Take the Technology - Business Continuum Survey6/03/2012

Part of ProActive's IT-Business Assessment service is to use the Technology-Business Continuum survey to get a quick look at where IT - and the business - sees IT as sitting. Are you a technology-centric provider, or a business-centric provider? Find out here!…

Here's a training offer we think you'll love!18/01/2012

It's an offer we think you'll love! But hurry, it closes 14th February, 2012!…

ITIL 2011 Summary of Updates12/01/2012

The ITIL Official Site has an excellent overview! …

Real World Service Management Newsletter19/12/2011

Real World Service Management Newsletter - issued December 2011. Features articles on "Challenges for IT Leaders", Group Training offers, Computer Based Training Update, Announcing new partnership with ILX and accreditation through GCI, and much more! Download now!…

Awareness level Computer Based Training!19/12/2011

We are very pleased to announce that this CBT has just been refreshed to reflect the 2011 updates. It is not a CBT about ITIL 2011 specifically. Rather, it is an overview of ITIL intended for people who don’t necessarily need the 3 day Foundation course and exam, OR for those who need a refresher and would also like to learn about the latest updates. And for KCS, soon to be released will be the Version 5.1 update of this module which will replace the current version 4.0 module.…

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